Virgin are still no good, fifth month in a row

Experience has shown me today that it now takes an hour and ten minutes to query an incorrect bill with Virgin Media after my phoneline went down this month yet again, and numerous phone calls. This is the fifth month in a row I have had major problems with Virgin Media since installation in August. And customer services don't seem to know what service means.

My opinion based on my personal experience for my readers is don't go with Virgin Media if you want your phone, TV and broadband services. I've yet to have a month where everything was all right.